FAQs

Are the keyboards wireless?
MIKIT all mechanical keyboards come with Tri-Mode Connection, Bluetooth 5.1 / 2.4GHz / USB Type-C. Enjoy stable and fast responses while gaming or working.

Do keyboards have hot-swappable?
DK65, T80, GH96, C96, and MK72 keyboard support hot-swappable.
CL80 and M65 are not supporting hot-swappable.

Are the keyboards macOS compatible?
Yes, all the keyboards are compatible with macOS / Windows/ iOS / Android. Allowing Pair up to 3 devices at once and switch seamlessly among your computer, tablet, or phone.

What are the warranty policy and return policies?
MIKIT offers a 1-year hardware warranty service. To learn more details, please refer to Warranty Policy, Return & Refund Policy

What's the shipping time?
All orders will be processed within 3 business days (excluding weekends and holidays) from our Chinese warehouse or Oversea warehouse. Learn more details about delivery time and cost from our Shipping Policy.

Do I need to pay for taxes/duties?

All prices labeled at our site do not include duties and taxes. We are only charging for products and shipping fees on your orders.
Customs Policies widely vary in different countries. We have no control over taxes/duties and are not able to predict how much they might be.


Based on the previous deliveries, we've listed some delivery terms for your information.

Countries
Tax
United States, Australia
Free
Canada

Delivered Duty Unpaid
United Kingdom 		Delivered Duty Paid
EU (Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Slovakia, Spain, Netherlands) 
Delivered Duty Paid
EU(Others) Delivered Duty Unpaid
Singapore
Free
South Korea, Indonesia, Japan, Malaysia, Philippines, China (Mainland, Hong Kong, Taiwan), Thailand, Vietnam
Delivered Duty Unpaid
Rest of World
Delivered Duty Unpaid


*Delivered Duty Paid: We the sender will bear the import duty/tax cost. You do not need to pay any extra fees to receive your parcel.

*Delivered Duty Unpaid: Please be aware that there is a chance you will be charged with import duty tax.

 What will the cost consist of?

It's important to understand the costs that may apply. Depending on the type and value of the goods, you may have to pay for:
  • transport costs, insurance, storage charges, and other handling charges that are levied by the logistics provider
  • Import Processing Charges
  • clearance and permit fees
  • customs duties
  • Federal/Provincial Goods and Services Tax (GST)
  • other fees and taxes.
You may need to pay these costs before you import or when the goods are at the border. For details, please refer to the importing information section on the official government website.


If your packages were detained by your country's customs, please contact us to offer the related commercial invoice and shipping documents.